Home | Contact us |
About Us
Channels
Programming
Skywave Packages
Equippment & Installation
Customer Care
 
 
Equipment | Installation DIY | Satellite Broadcast Information | Tips |  
Trouble Shooting
 
1. No signal is detected while moving the dish from right to left.
Check installation settings in the receiver to make sure the LNB power is set to the "ON" position.
2.

There is signal but it is continual fluctuating.
This maybe caused by external interference. Check to see if there are any radio or cellular towers nearby. Relocate or shield your dish to avoid pointing directly at these transmitting antennas.

3.

The picture is mosaic or frozen.
This is due to weak signal strength, check that all cable fittings are tight. Slightly move the dish to fine tune its position.
Note: Heavy clouds or adverse weather can degrade signal strength.

4. Video and audio are mismatched, abnormal or no sound.
Adjust the audio settings in the receiver. Press the "AUDIO" button on the remote control and select the proper audio channel.
5. Lock indicator lights up but the program cannot be viewed.
Check that the smart card is inserted into the STB correctly and verify its validity.
 
  Contact Us | Terms and Conditions
Copyright © Skywave TV. All rights reserved.